Key Skills and Experiences (updated Oct 2024)
Professional Achievements
- 2024 Vice Chancellor’s Award for Excellence in Enabling Teaching and Student Services, Griffith University
- 2023 Senior Fellowship of the Higher Education Academy Senior Fellow (SFHEA), Griffith University & UK HEA
- 2023 Microsoft Certified Educator/Technology Literacy for Educators, Microsoft
- 2023 Manager as Coach, Griffith University
- 2019 HEA Fellow, Griffith University & UK HEA
- 2019 Mentor, Peer Assisted Course Enhancement Scheme, Griffith University
- 2016 ACS Certified Professional, Australian Computer Society
- 2015 LLS Director’s Award for Application of an innovative idea or concept by a team, Griffith University
- 2010-24 Published four journals and over 10 conference papers in international journals and conferences.
Key Skills
Technical, technology and tools
- Microsoft Power BI
- Microsoft 365 (office suite, Microsoft Teams, Sways, SharePoint)
- Education/instructional technology (H5P, Padlet, PebblePad)
- LMS (Moodle, Canvas, Blackboard, Articulate 360, Echo360)
- Generative Artificial Intelligence (AI)
- Statistics analysis (SPSS)
- Video/digital production (Camtasia, Premier and Studio)
Project, design, and research
- Design methodologies -Agile/ADDIE/SAM/UDL
- Project management-Agile/Lean/Scrum/Kanban/Waterfall/Sigma Sigma
- User experience design/user acceptance testing/user experience/ quality assurance
- Research Design
- Data collection and analysis
- Professional development training
- Teamwork and problem-solving
Communication and interpersonal
- Published over 15 reviewed papers in international conferences and journals
- Presented over 10 conference papers
Leadership and mentorship
- Assessor and mentor for HEA Fellow and Senior Fellow applications, Griffith University since 2019
- Mentor for Peer Assisted Course Enhancement Scheme, Griffith University, since 2022
- President, Australia Bhutan Association Inc (non-profit charity), Brisbane, Australia (since 2022)
- Project management
- Strategic direction
- Paper and PhD theses reviewer
Professional Work Experience
Learning and Teaching Consultant (Design) (Formerly as Blended Learning Advisor) (August 2016 – current), Learning and Teaching, Griffith Business School (GBS), Griffith University, Brisbane Australia.
Reporting to the Deputy Dean, Learning and Teaching, the Consultant in Design (formerly ‘Blended Learning Advisor’) holds a remit to design and develop multimodal (blended and hybrid) approach courses within GBS including instructional resources to support teaching staff in accomplishing instructional goals and enhance student learning experience.
Key Achievements:
- Demonstrated excellence in designing student-centred, engaging learning experiences and building staff capacity as evidenced and recognised by the 2024 VC’s Award for Excellence in Professional and Support Staff Service in the category of Excellence in Enabling Teaching and Student Services
- Developed postgraduate and undergraduate courses, using design methodologies such as Agile, ADDIE, SAM, and UDL.
- Led and managed course migrations to the new LMS (Canvas) for Commerce Clusters.
- Led and managed the implementation of PebblePad ePortfolio in GBS.
- Developed and conducted professional development workshops and trainings on pedagogical teaching and learning strategies, learning management systems (Blackboard and Canvas), and educational technologies such as Microsoft Office Suits (SharePoint, Stream, Sways and Teams), H5P, PebblePad, VoiceThread, and Padlets
- Designed and developed Business Digital Literacy modules using video and digital production tools (Camtasia, Premier and Studio).
- Mentored staff as a SFHEA, lead assessor, and mentor for PACES programs.
- Provided strategic direction on alternative invigilated assessments to the Dean GBS, Learning and Teaching, and Head of the AFE Department, presented and published at the 2023 ASCILITE conference.
- Developed resources including assessments and Generative AI for teaching staff as well as for the students.
- Collaborated with other academics and team members across the University on Griffith Strategic Learning and Teaching Grant project and produced high-level reports for the executive team.
- Coordinated and led ProctorU Exam/assessments implementation project within GBS.
Digital Capability Advisor (formerly ICT Literacy Specialist) (April 2014 – April 2016), Library and Learning Services, Information Services, Griffith University (Nathan Campus), Brisbane Australia.
Reporting to the Information Services Manager, the Advisor designed, developed, and provided innovative technology and computing skills training to academics, researchers, and Higher Degree Research Students.
Key Achievements:
- Received the 2015 Library and Learning Service Director’s Award for Application of an innovative idea by a team.
- Received the 2014 Information Services (INS) Thank You Award for excellent client services.
- Developed, implemented and evaluated ICT literacy programs and resources, providing consultation to staff and students on the use of information communication technologies in learning, teaching and research.
- Developed and delivered new workshop on ‘Digital tools for research’ for researchers and research students.
- Developed and implemented the iPad Feedback Project, completing two business cases.
- Trained HDR students to develop digital literacy and analytical skills as evidenced from the feedback evaluation.
Information Officer (June – July 2016), Business Enablement team, Information Management, Information Services, Griffith University, Brisbane Australia.
Reporting to the Corporate Information Manager, the information officer developed and managed innovative Information Management systems and provided advice and training on other records management options outside of the core electronic document record management systems (EDRMS) applications. Reviewed business processes and records, documenting the characteristics of these records to make recommendations on the best way to manage them.
Key Achievements:
- Developed and managed Information Management systems and applications such as Microsoft SharePoint, and provide training to end-user staff.
- Developed and published online the ‘Information Privacy Awareness at Griffith resource’ in Microsoft SharePoint as acknowledged by the Director (IM).
- Conducted training on Microsoft SharePoint for five groups of teams within Griffith University.
Sessional Academic (July 2014 – 2019) School of Information and Communication Technology, Griffith University, Brisbane Australia.
Concurrent to substantive positions, engaged as an IT Sessional Academic, developing, preparing and conducting workshops for: 2107AFE Accounting Information System (GBS, 2019), 2511ICT/7103ICT Business Analysis, (2014), 1410ICT Introduction to Information Systems (2014), 1008ICT Business Informatics (2015).
Key Achievements:
- Provided high-level advice on projects and learning resources, meticulously marking assessments and provided constructive feedback for improvement
- Provided a series of hands-on workshop on business intelligent information system and enterprise resource planning systems using Systems, Applications and Products in data processing (SAP)
- Designed and delivered high-quality courses as evidenced from the positive feedback received from the students.
Sessional Academic (July 2011 – March 2014) Electrical Engineering and Computer Science School and Information Systems School, Science and Engineering Faculty, Queensland University of Technology, Australia.
As a sessional academic for IFB102 – Computer Technology Fundamentals, INN220 – Business Analysis (postgraduate level), INB101 – Impact of IT and INB102 – Emerging Technology within the Information Systems School at QUT, Dr Kinley designed, developed and delivered important emerging topics such as social, mobile, cloud and ubiquitous computing, information systems as services, Business Analyst, business intelligence, network and communications.
Key Achievements:
- Developed, prepared and conducted workshops for: (1) INB101: Impact of IT (2013), (2) INB102: Emerging Technologies (2011-2013), (3) IFB102: Computer Technology Fundamentals (2014), (4) INN220: Business Analysis – for master students ((2014)
- Provided advice and resources on assessment projects
- Marked assessments and provided constructive feedback to the students for continues improvement.
- Enhanced student learning experience by demonstrating the latest technologies in the course.
IT Helpdesk Consultant (March 2009 – April 2014), Learning Environments and Technology Services, Queensland University of Technology, Australia.
The IT Helpdesk Consultant is the first point of contact for staff and students of the University Computer, telephone and network problems, faults and queries. IT Helpdesk Consultants are responsible for the problem management and resolution of these queries and faults.
Key Achievements:
- Managed problem and resolution of these queries and faults through student management systems
- Enhanced communication among team members to foster collaborative and supportive work environment.
- Developed conducive client relationship.
Associate Lecturer, Information Technology (April 2006 – February 2009, Full Time), Paro College of Education (www.pce.edu.bt), Royal University of Bhutan, Bhutan.
Key Achievements:
- Developed and delivered the following courses: EIT1502 – Teaching using Computers, EIT1504 – Creating Web-based Materials, EIT2505 – Understanding Database Concept, EIT3508 – Subject Content Development Tools, FIT2103 – Functional IT Module Local Area Network and Internet
- Conducted two research projects to improve elearning.
- Designed and conducted professional development programs on computer literacy for the teaching staff
- Produced excellent student results
- Developed and implemented Online Learning and Teaching Systems (OLTS) in PHP for staff and students at the College
- Designed and delivered professional development program for staff on how to use OLTS
- Produced and implemented online timetable systems for the College.
Prior Work History
IT Helpdesk Lab Advisor (2005), Learning Environments and Technology Services, Queensland University of Technology, Australia.
Teacher (Physics, Math and Computer), Yangchenphug Higher Secondary School, Thimphu, Bhutan (2002-2004)